{"id":3860,"date":"2020-07-24T12:36:59","date_gmt":"2020-07-24T12:36:59","guid":{"rendered":"https:\/\/aplauz.com\/?page_id=3860"},"modified":"2023-09-05T13:48:21","modified_gmt":"2023-09-05T13:48:21","slug":"contact","status":"publish","type":"page","link":"https:\/\/aplauz.com\/nl\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t
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Contact<\/div><\/div><\/div><\/div> <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Wij streven ernaar om uitzonderlijke producten en diensten te leveren aan onze gewaardeerde klanten. We begrijpen dat er af en toe zorgen of klachten kunnen ontstaan. Ons doel is om deze snel op te pakken en een professionele en billijke oplossing te bieden waar de klant blij mee is.<\/div>
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We moedigen onze klanten aan om feedback te geven en eventuele zorgen kenbaar te maken. Dit stelt ons in staat onze dienstverlening en prestaties hoog te houden en te blijven verbeteren.<\/div><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Neem contact op met onze helpdesk\n
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Ingeval van vragen of wanneer u hulp nodig heeft bij het gebruik van de Voucher of de Digitale Portemonnee, neem dan contact op met onze Klantenservice. Wij zijn te bereiken via<\/div>\n
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e-mail: contact@aplauz.com<\/a><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Klachtenregeling\n
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Als u niet tevreden bent over ons product of onze dienstverlening en een klacht heeft, dan willen wij dit graag met u bespreken als onderdeel van onze interne klachtenafhandeling.<\/div>
Wij verzoeken u een e-mail met uw klacht te sturen naar contact@aplauz.com<\/a>.<\/div>
Wij zullen alle redelijke inspanningen leveren om u adequaat en uiterlijk binnen vijftien werkdagen na ontvangst van de klacht te antwoorden.<\/div><\/div><\/div>
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Raadpleeg onze Algemene voorwaarden<\/a> voor meer informatie over onze klantenservice en klachtenafhandeling.<\/div>
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Uitsluitend voor klanten uit de EU\/EER (niet van toepassing op Zwitserse klanten): Wanneer u onze interne klachtenprocedure heeft doorlopen en niet tevreden bent over de oplossing, kunt u uw klacht voorleggen aan het KiFiD, het Nederlands Klachteninstituut Financi\u00eble Dienstverlening.<\/div>
Het KiFiD is een onafhankelijke organisatie die klachten afhandelt over financi\u00eble producten en diensten.<\/div>
Ga naar www.kifid.nl<\/u><\/a> voor meer informatie en om het KiFiD-klachtenformulier te downloaden.<\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Contact Wij streven ernaar om uitzonderlijke producten en diensten te leveren aan onze gewaardeerde klanten. We begrijpen dat er af en toe zorgen of klachten kunnen ontstaan. Ons doel is…<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":""},"yoast_head":"\nContact - APLAUZ<\/title>\n<meta name=\"description\" content=\"Aplauz is prepaid digital credit that you buy in a store down the street and spend online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aplauz.com\/fr\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact - APLAUZ\" \/>\n<meta property=\"og:description\" content=\"Aplauz is prepaid digital credit that you buy in a store down the street and spend online.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/aplauz.com\/fr\/contact\/\" \/>\n<meta property=\"og:site_name\" content=\"APLAUZ\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AplauzPayments\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-05T13:48:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/aplauz.com\/wp-content\/uploads\/2020\/07\/aplauz-og-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@aplauzpayments\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/aplauz.com\/fr\/contact\/\",\"url\":\"https:\/\/aplauz.com\/fr\/contact\/\",\"name\":\"Contact - 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